/Docs/G/YCombinator-SaaS/Sec/Service/0.md
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Ti = SaaS Services and Support
sec =
  1. {Base.sec}
  2. {TechnicalSupport.sec}
Base.sec = {Base.CompanyWillProvide.sec} {Base.CustomerWillRegister.sec} {Base.Cancellation.sec}
Base.CompanyWillProvide.sec = Subject to the terms of {_this_Agreement}, {_Company} will use commercially reasonable efforts to provide {_Customer} the {_Services} in accordance with the Service Level Terms attached hereto as Exhibit B.
Base.CustomerWillRegister.sec = As part of the registration process, {_Customer} will identify an administrative user name and password for {_Customer}'s {_Company} account.
Base.Cancellation.sec = {_Company} reserves the right to refuse registration of, or cancel passwords it deems inappropriate.
TechnicalSupport.sec = Subject to the terms hereof, {_Company} will provide {_Customer} with reasonable technical support services {TechnicalSupport.Per.sec}.
TechnicalSupport.Per.Alt1.sec = {TechnicalSupport.Per.ExhibitC.cl}
TechnicalSupport.Per.ExhibitC.cl = in accordance with the terms set forth in Exhibit C
TechnicalSupport.Per.AltPrompt = OPTIONAL: As an alternative, some companies simply include a commitment to provide support (per Alt2)
TechnicalSupport.Per.Alt2.sec = {TechnicalSupport.Per.StandardPractice.cl}
TechnicalSupport.Per.StandardPractice.cl = in accordance with {_Company}'s standard practice
TechnicalSupport.Per. = [G/Z/Alt/2]
TechnicalSupport.Per.SecName = {SecName}.TechnicalSupport.Per
= [G/Z/Base]